Aviva’s own group of Vehicle Damage repair centres
Solus is the nationwide network of vehicle damage repair centres wholly owned by leading insurer, Aviva, and manages all motor collision claims reported to the insurer.
We have a UK network of 24 vehicle damage repair centres, which are supported by an approved nationwide network of repairers managed by strategic partners, Vizion, and more than 50 motor engineers who support customers when using their own repairer.
Solus first opened for business at Park Royal in north London, in 1997, repairing cars exclusively for customers of the then Norwich Union.
In the years since then, we have grown to include repair centres across the UK, some of which operate for 24 hours.
The focus and aim of Solus is to get customers back on the roads after an incident, safely and quickly.
We also work for other major insurers including Aviva, General Accident and Quote Me Happy.com. We believe our expertise as an insurance specialist repairer helps make the claims process smooth and nearly effortless for customers.
Your customer experience
We put the customer at the heart of everything we do at Solus. Whether it is through our collection and delivery service, the post-repair valet service or accommodating the schedule you need to get back to your life, we don’t exist just to repair cars, but care about getting you back to normal as effortlessly as possible for you. We want you to have peace of mind knowing that your repair is a high quality, so we offer a three year warranty on all repairs. And if you are an Aviva customer, we offer an extended lifetime guarantee for as long as you are insured with Aviva.
Our principles
